Privacy Policy

Flight Division is operated by Logique Labs, Inc, the organization responsible for the personal information described here. This policy explains what information we collect when you use flightdivision.com (the site), our browser-based FPV simulator, and related services, and how we use it.

Who this covers

This policy applies to visitors, people who contact us, administrators who sign in to manage the site, and people who create accounts, play online, or make purchases.

Information we collect

Information you provide

• Contact form. Name, email address, subject, and message when you write to us via Contact.
• Admin authentication. Email address for magic-link sign-in (Supabase Auth) for people with admin access.
• Simulator account. Playing requires an account with a verified email address. We use passwordless email sign-in to authenticate you and keep your progress across browsers. We store your account ID, email, username, sign-in and verification dates, and any profile or identity information associated with a previously linked provider. Older guest accounts may still have progress stored in our database.
• Purchases and support. Account and order identifiers, the email associated with an order, purchased items, Credit balances and spending, booster use, payment amounts and currency, billing country and region, tax totals and tax calculation status, and payment, refund, and dispute status. A withdrawal or refund request also includes the name, acknowledgment email, order or purchase details, statement, and any additional information you submit, together with its submission time and our response.
• Payment details. Stripe receives the payment and billing information you enter in its hosted checkout. We do not store full card numbers or card security codes. Stripe sends us payment identifiers and transaction status so we can deliver and support your purchase.

Information collected automatically

• Analytics. In production we use Vercel Analytics to understand aggregate traffic (for example page views). This is used to improve the site, not to build advertising profiles.
• Simulator data. We store progress, flight and editing time, experience, lesson and race results, challenges, achievements, inventory, gameplay activity, and approximate country derived from request location information. Online features also use presence and moderation records. Browser settings, drafts and unsaved recordings remain on your device. Saved replay files, personal maps and uploaded images are stored on our servers. Clearing browser data does not delete those server records.
• Shop activity and technical records. We record shop views, checkout attempts and outcomes, and technical errors linked to account or order identifiers to understand how the shop is used, troubleshoot problems, and protect purchases from abuse.
• Cookies and browser storage. Authentication cookies maintain your signed-in session. Browser storage holds settings, drafts, recordings and temporary gameplay or purchase state. Vercel Web Analytics uses request-derived information for aggregate traffic statistics and does not use cookies, according to its analytics documentation. Our account-linked gameplay and shop analytics are separate from those aggregate website statistics. We do not run third-party advertising trackers.

What other people can see

Your pilot profile, username, selected badges and race results can be visible to other players. Chat messages appear to people using chat. Maps you publish are discoverable by other players. Eligible saved recordings may appear as ambient ghost flights, and shared replay links allow anyone with the link to view or download the recording. Uploaded billboard images use public file URLs. Do not include private information in content you share. Copies already downloaded by other people are outside our direct control.

How we use information

• Respond to messages and support requests
• Operate and secure admin access
• Measure site usage
• Improve the simulator, lessons, and content
• Deliver purchases, maintain inventory, and handle refunds and disputes
• Record and acknowledge withdrawal requests and answer purchase questions
• Prevent fraud and comply with applicable legal obligations
• Maintain your simulator progress, including lesson completion, flight time, and experience
• Keep progress attached to your account and enforce our Terms

To provide your account, gameplay and purchases, we process information necessary to perform our contract with you. We rely on legitimate interests for proportionate service security, abuse prevention, support and usage analysis, subject to your rights and interests. Where a specific law requires us to retain or report information, we rely on that legal obligation. Where consent is required, we seek it for the particular use; you may withdraw consent without affecting processing that was lawful before withdrawal.

Sharing

We use processors that help us run the product, including Supabase (database, authentication and storage), Resend (email), Vercel (hosting and analytics), and Cloudflare when used for multiplayer delivery. We share information needed for those services. Stripe processes payments, tax information, refunds, and fraud prevention, and also uses information for its own legal and security responsibilities as described in its Privacy Policy.

We do not sell your personal information. We may disclose information if required by law, or to protect the rights, safety, or integrity of Flight Division, our users, or the public.

Retention

Account and gameplay records are kept while needed to provide your account and its saved progress, or until an applicable deletion request is completed. We also hold older guest records; losing access to a guest session does not erase them. Ordinary removal of replay or media entries may leave underlying uploads until cleanup. When handling an account erasure request, we remove its associated server uploads as part of the deletion process. Browser-only data remains on your device until cleared.

Purchase and support information is used to deliver purchases, respond to requests, resolve disputes, and meet applicable business and legal obligations. Retention depends on those purposes and the type of record; we do not apply a single fixed retention period to all information. Deleting an account does not automatically delete the financial records needed for accounting and tax reporting, withdrawal requests, separate payment records held by Stripe, or correspondence in our support email system. Withdrawal requests retain their submitted details and purchase reference to document and handle the request, with the deleted account reference removed. Our separate tax records retain transaction references, amounts, billing country and region, and tax calculation details without a linked game account. We also retain minimal payment-event and refund references, and a deletion receipt. Continued retention must be necessary for a specific accounting or legal obligation, handling the request, or establishing, exercising or defending legal claims. Backup and provider-log copies are subject to the relevant provider settings and retention arrangements. In our response to an erasure request, we explain any information we retain and the reason; deleting an account is not an automatic refund.

Your rights and requests

Email contact@logique.io to request access to your personal information, a copy, correction, or deletion. Where applicable, you can also request restriction, object to processing based on legitimate interests, receive a portable copy of data, or withdraw consent. You do not need a special form or legal wording. We may ask for information necessary to verify your identity, particularly if you cannot access your account.

For requests under the GDPR, we respond without undue delay and normally within one month. If the complexity or number of requests requires an extension of up to two further months, we tell you within the first month and explain why. Requests are normally free. If we cannot fulfil a request, we explain the reason and your options. You may complain to the data protection authority where you live, work, or believe an infringement occurred.

Account deletion removes access, progress, inventory and associated shared content and uploads. We review separate payment and support records and any applicable retention exceptions. You can also clear local settings, drafts, recordings and cookies through your browser.

Children

The site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us and we will delete it.

International visitors

We may process information in the United States and other countries where our providers operate. Applicable legal requirements govern those transfers. You can contact us for information about the providers and transfer arrangements relevant to your data.

Changes

We may update this policy as the product changes. The “Last updated” date at the top will change when we do. We will provide additional notice or seek consent for changes where required by applicable law.

Contact

Logique Labs, Inc
1111B S Governors Ave STE 39430, Dover, DE 19904, United States
contact@logique.io